Using the Website
Need help using the website ? Below are the answers to the most common questions I get asked
Apart from Custom and Personalised patterns, your purchased patterns are to be downloaded. They are not sent via email. After placing your order you are given the opportunity download your patterns from the Thank-You page. If it's not convenient to do so at the time - your receipt email will contain links to download them. You can also download ALL patterns purchased from your account page by logging into your account.
For every pattern you purchase - Your account will be credited with points which can be redeemed in the form of discount against future purchases. 400 points equals £2.50. Your CF points can be redeemed against all patterns, including personalised, bundles and sales items.
For your own security it is best to use a strong password. This involves using Upper and Lowercase characters, special characters and numbers. When setting up your password (or changing it) the system will notify you of the strength. If it is marked as weak you will not be able to proceed. Medium and above will be accepted although you will still be warned.